Questions, Answered

Twisted Ambitions Yarn recommends hand washing in cool water and laying flat to dry. Some light bleeding may occur during the first few washes. If working with highly saturated purples, pinks, or reds, it is best to avoid working them with pale colors.

I don't recommend soaking your yarn before use or rinsing it with vinegar, as these steps are unnecessary and do little to prevent dye bleeding.

The dyes used require heat and acid to bond with protein-based fibers. When you wash your garment, you might notice some color in the water, but this doesn't mean it will transfer to lighter yarns.

For best results, I recommend using cold water and a drop of mild detergent, as it's the safest option.

Please keep in mind that reds and whites don't mix well, whether hand-dyed or not. It's always a good idea to swatch first!

Reds, pinks, and purples are more likely to stain white or very light-colored yarns, with pinks being particularly notorious for bleeding in the textile industry. I recommend avoiding pairing these shades with very light colors.

Swatching will give you a clearer idea of what to expect.

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Twisted Ambitions Yarn is firmly against the practice of mulesing and ensures that suppliers only provide mulesing-free wool. All yarn is ethically sourced from South America, where working conditions are fair and non-exploitative.

Twisted Ambitions Yarn uses non-toxic acid dyes and is dedicated to minimizing waste throughout the dyeing process.

To set the dye, Twisted Ambitions Yarn uses food-grade citric acid, which is naturally found in food and water and readily biodegrades, resulting in no significant negative impact on the environment.

At Twisted Ambitions Yarn, I'm deeply committed to sustainability and strive to minimize my environmental impact through thoughtful practices. Here's how I handle reduction, reuse, and recycling:

1. Reduction — I focus on reducing waste by carefully managing my dyeing processes and packaging materials. This helps ensure that I use only what is necessary and avoid excess.

2. Reuse — While I make every effort to reuse boxes, I always use new internal packaging to maintain hygiene and product quality. This ensures that every order you receive is fresh and in excellent condition.

3. Recycling — Twisted Ambitions Yarn recycles all cardboard that comes from suppliers. Additionally, I use cellophane bags that are 100% recyclable and poly-mailers that can also be recycled.

An unscented wool wash is used for rinsing all yarns.

We offer yarn winding services for $3 per skein. Simply add the cake winding service to your cart, available on the home page under the 'Info' tab.

If the color you're inquiring about is a regular Twisted Ambitions Yarn colorway, yes we will. Please fill out the contact form for any inquiries.

Wholesale Inquiries — Interested in carrying Twisted Ambitions Yarn in your shop? To get started, please fill out the contact form, including your shop name, website, and any relevant social media links (especially Instagram). We'll review your request and get back to you as soon as possible.

Want to host a Twisted Ambitions Yarn trunk show at your shop? Complete our trunk show application with information about your shop, requested dates, and event plans. We’ll review your request and get back to you as soon as possible.

We accept payments through credit/debit cards and PayPal. Your payment details are securely processed and stored by a trusted third-party service, ensuring your information remains confidential.

Domestic — Domestic shipping can take up to 5 business days. If item(s) purchased are a "pre-order" or "dyed-to-order" listing, item(s) usually ship within 2-3 weeks. Orders are shipped using USPS, First Class, or Priority depending on weight and customer selection. Tracking numbers are provided and ONLY Priority orders have insurance. We are not responsible for lost, delayed, or stolen packages — if this happens, first contact your local post office, or start a missing mail claim at usps.com/help/missing-mail.htm.

International — Foreign shipping could take up to 14 business days. Orders are shipped using First Class or Priority depending on weight. Tracking numbers are provided, but detailed tracking is only available by choosing Priority. We are not responsible for lost, delayed, or stolen packages, or any custom or duty fees. Shipping charges will not be refunded if you decide to refuse your package for any reason. Due to global supply chain challenges, shipping times could be longer than usual. Please be sure your address information is correct before completing checkout — the buyer assumes all responsibility for incorrect shipping addresses and unsuccessful delivery attempts.

Shipping rates can vary depending on your region and are calculated at checkout. Here are the full details of our Shipping Policy.

Yes, we offer free shipping for large domestic orders over $300.

Yes, we ship our products all over the globe. Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

We ship worldwide except for Russia.

Currently, we are unable to combine shipping.

If you have a problem with your order, please contact us within 14 business days of receiving your order and be sure to include your order number. Returns are only accepted on yarn untouched, undamaged, and in its original package. The buyer is responsible for return shipping unless there was an error on our end. Sales items, custom orders, pre-orders, club yarns, and dyed-to-order listings are not returnable. Items must be sent back to us within 30 days of purchase; refunds will then be given once the return arrives.

How to Return an Item
1. Repack your item(s) in the original packaging or a secure, waterproof package with all labels and tags still attached.
2. Send your return to: Twisted Ambitions Yarn, 14504 E 114th St N, Owasso, Oklahoma 74055 USA.
3. Return your package via the Post Office and be sure to obtain proof of postage.

If you wish to exchange, it is best to purchase the yarn you'd prefer and return the original yarn for a refund. Custom orders are not eligible for refunds or cancellations.

Issues with Your Order — If you encounter a problem with your order, please reach out right away! Fill out the form on our contact page, and I will personally investigate the issue. To ensure you are eligible for a refund, please refrain from using any items you believe are faulty until the issue has been resolved.