POLICY
Returns & Exchanges
In-stock items may be returned within 14 days of receipt, provided they are in their original packaging and undamaged. A 15% restocking fee will be deducted from the refund. Buyers are responsible for return shipping costs and filing claims for lost or damaged return packages. Refunds are issued once returned items are received and inspected. Please inspect your order upon arrival, as returns cannot be accepted after 14 days.
Eligible for Return
✓
In-stock speckled colorways
✓
In-stock mini sets
✓
In-stock sock sets
Not Eligible for Return
✕
Preorders and dyed-to-order items
✕
Yarn that has already been wound
✕
Sale items
✕
Gift cards
✕
Downloadable PDFs
At this time, I am unable to accept returns on international orders.